Satisfaction Policy

Stress Free Buying!

Be confident in your Madluvv purchase with our great satisfaction policy. 

Our Color Match Guarantee takes the worry out of purchasing the wrong color of Brow Stamp Kit or Exacto Brow Pencil. If you are not fully satisfied with your product, we will cover the cost of a different color of brow stamp or brow pencil, you'll just cover the shipping fee! You'll be able to keep (or throw away) the product you received initially. 

If you are uneasy about what color is your perfect match, take our brow stamp quiz here or email a picture of your brow area to orders@madluvv.com and our brow experts will help guide you with their expert recommendations!

There's no need to worry about not finding a stencil shape that fits your brow. If you are not fully satisfied with one of the 9 shapes in your Brow Stamp Kit, we will cover the cost of the new stencil, you'll just cover the shipping fee! You'll be able to keep (or throw away) the stencils you received initially. 

While the 9 stencil shapes that come with the Brow Stamp™ Kits are our most popular shapes, we have many stencil options available outside of the kit. Simply email a picture of your brow area to orders@madluvv.com and our brow experts will help you with a stencil that best matches your brow shape.